AROVE Beauty Return Policy
At AROVE, your happiness is our top priority, and we proudly stand behind the quality of our products. We strive to ensure that each customer has an exceptional experience. However, if you're not completely satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.
Returns & Refunds:
You may return unopened or gently used products purchased directly from www.arovebeauty.com within 30 days of receiving your order for a full refund to your original payment method. All returns must be accompanied by the original sales receipt.
Incorrect or Defective Items:
If you have received an incorrect or defective item, please reach out to our customer support immediately at hello@arovebeauty.com. We will promptly provide you with a prepaid return shipping label and either replace the item or issue a refund, whichever you prefer.
Eligibility for Returns:
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Items must be returned within 30 days from the date of receipt.
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Products must be unopened or gently used.
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Returns must include the original sales receipt.
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We can only accept returns for items purchased directly from www.arovebeauty.com.
How to Process a Return:
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Contact our customer support team via email at hello@arovebeauty.com to initiate your return.
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Provide your order number, reason for return, and specify whether the item is defective or incorrect.
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Follow the instructions provided by our customer support team to securely package your return.
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Once we receive and inspect your return, we will process your refund or replacement promptly.
Refund Processing:
Refunds will be processed within 5-7 business days after receiving your return. The refund will be credited to your original method of payment, and you will receive a notification via email confirming completion.
Questions?
For any questions or additional assistance, please contact our dedicated customer service team at hello@arovebeauty.com. We are here to help you and ensure your satisfaction.